Overview

autoMoss Private Limited is committed to maintaining ethical practices in collecting, using, and protecting the information you provide. This Privacy Policy outlines the guidelines for using www.automoss.in, as well as other associated websites, mobile applications, and services operated by autoMoss.

By accessing the Platform, registering for our services, or using any of our products, you confirm your agreement to abide by this Policy. If you do not agree with the terms stated herein, please refrain from using the Platform, products, or services.

Information We Collect

Personal Information

autoMoss collects personal information when you register or subscribe to our services. This includes:

Automatic Data Collection

We automatically collect certain information through cookies and web server logs:

Payment Information

When you make a purchase, we may collect:

Minors (Under 18)

Use of the Platform by individuals under 18 years is permitted only under strict supervision and approval of a parent or legal guardian. autoMoss disclaims liability for unauthorized use by minors.

How We Use Your Information

The information we collect is used to provide, maintain, and improve our services:

• Service Delivery

  Rendering services as defined in our Terms of Service and maintaining the platform

• Quality Assurance

  Evaluating personnel competence and resolving user complaints

• Order Coordination

  Coordinating deliveries and notifying users of platform changes

• Technical Improvements

  Detecting and addressing technical issues, improving user experience

• Research & Analysis

  Analyzing trends, conducting research, and gathering demographic data

• Personalization

  Delivering personalized content and targeted communications

Information Sharing & Disclosure

When We Share Your Information

autoMoss may share user information in the following limited scenarios:

• Service Providers

  With trusted third-party service providers under strict confidentiality agreements

• Legal Compliance

  To comply with legal obligations, enforce terms, protect rights, prevent fraud, or respond to government requests

• Business Transfers

  In the event of a merger or acquisition, data may be transferred to the acquiring company

• Aggregated Data

  We may provide aggregate statistics to reputable third parties without disclosing personally identifiable information

• Behavioral Analysis

  With third parties to personalize services and perform behavioral analysis

Data Security & Protection

autoMoss implements industry-standard security measures to safeguard user data:

• SSL Encryption

  Secure Socket Layer (SSL) encryption for data transmission

• Secure Servers

  Data stored on secure servers with restricted access

• Access Control

  Restricted data access to authorized personnel only

• Confidentiality

  Strict confidentiality agreements with employees and partners

Cookies & Tracking Technologies

autoMoss employs cookies to enhance user experience, track preferences, and analyze usage patterns. When you visit our platform, our servers automatically collect data sent by your browser.

What Are Cookies?

Cookies are small text files stored on your device that help us:

• • Remember your preferences and settings
• • Analyze usage patterns and trends
• • Improve platform functionality
• • Provide personalized content

Data Retention & Deletion

We retain user information while an account is active and for a minimum of three years thereafter, although this timeframe may be adjusted to meet legal or business needs.

Deletion Requests

Upon receiving a deletion request, we will generally delete the requested information within a reasonable period, and no later than 90 days, unless applicable laws require a longer retention period.

Data Transfer

Your data may be transferred and processed on servers located outside your jurisdiction, subject to applicable data protection laws. By using the Platform, you consent to such data transfers.

Your Rights & Control

You retain the following rights regarding your personal information:

• Access & Review

  Right to access and review your personal information

• Update Information

  Right to update or correct your personal data

• Delete Data

  Right to request deletion of your personal information

• Withdraw Consent

  Right to withdraw consent to data processing

• Object to Processing

  Right to object to specific uses of your data

Third-Party Services

When you choose to make payments for our services, we may direct you to third-party payment platforms. While we and these platforms implement security measures, you are advised to review their privacy policies.

Intellectual Property Rights

All information, content, materials, trademarks, service marks, trade names, and trade secrets found on the Platform are the exclusive property of autoMoss, unless otherwise stated.

Prohibited Activities

Users must not engage in:

• • Copying, downloading, or reproducing content without consent
• • Decompiling, reverse engineering, or disassembling software
• • Creating derivative works from platform content
• • Commercial use without authorization
• • Posting misleading, unlawful, or harmful content
• • Infringing intellectual property rights
• • Spreading malware or viruses
• • Disrupting services or harvesting data

Liability & Protection

User Responsibility

If you violate any part of this Policy, you will be responsible for:

• Liquidated Damages

  Payment of liquidated damages along with recovery costs

• Compensation

  Compensating autoMoss for any losses resulting from your breach

• Indemnification

  Indemnifying autoMoss against claims, damages, and expenses arising from your actions

Platform Liability

Under no circumstances shall autoMoss be liable for special, incidental, indirect, consequential, or punitive damages, including but not limited to loss of use, data, or profits.

Changes to This Policy

autoMoss reserves the right to modify or update this Policy periodically. Any changes will be communicated by posting the revised Policy on the platform with the date of revision clearly indicated.

Your Consent

We believe that every user should be fully informed before providing information. By registering on the platform, you explicitly consent to the collection, processing, storage, disclosure, and handling of your information as outlined in this Policy.

Grievances & Contact Information

For any grievances or concerns regarding this Privacy Policy, please contact:

Dispute Resolution

Any disputes arising under this Policy shall be governed by the laws of India, with jurisdiction in the courts of Bhubaneswar.