Shipping for Spare Parts

Processing Time:

Orders for spare parts are typically processed and shipped within 1–2 business days after payment is confirmed. Orders placed after 5 PM or on weekends will be processed the following business day.

Shipping Methods:

We offer several shipping methods depending on the size, weight, and urgency of the order. Available options include:

Same Day Delivery (for select locations) : if you order before 12 PM, we may be able to deliver your spare parts the same day.

Shipping Fees:

Shipping fees for spare parts are calculated at checkout based on the delivery address and shipping method.

Free Shipping : For orders over $100 within select local areas (e.g., within the same city or region).

Standard Fees : For orders under $100, standard shipping rates apply based on the weight and size of the item.

Delivery Locations:

We ship nationwide, with certain restrictions based on the location and type of product. Some large or heavy items may not be available for delivery to remote locations.

Tracking Your Order:

Once your order has been shipped, you will receive a tracking number via email to monitor the progress of your delivery.

Shipping for Used Cars

Delivery Process:

For customers purchasing a used car, the delivery process will vary based on the location and condition of the vehicle.

Local Deliveries : If the car is located within a reasonable driving distance, delivery will typically take 3–7 business days.

Long-Distance Deliveries : If the car needs to be transported over a long distance, the delivery may take 7–10 business days.

Delivery Fees:

The cost of delivery for used cars will vary depending on the distance and the vehicle. Delivery fees will be calculated and clearly outlined during the checkout process.

Free Delivery : For orders within a specified local region (for example, within the city or nearby areas).

Regional/Long-Distance Fees : For deliveries outside the local region, the shipping fee will be calculated based on the distance and vehicle size.

Inspection and Delivery Acceptance:

Upon delivery, customers are encouraged to thoroughly inspect the vehicle before accepting it. If there are any issues with the car, please contact our customer service team immediately. All vehicles must be accepted within 24 hours of delivery.

Shipping Delays and Issues

Delays:

While we strive to deliver your order within the expected timeframe, Automoss cannot be held responsible for delays caused by shipping carriers, especially during peak seasons, holidays, or in the event of unforeseen circumstances such as weather disruptions or strikes.

Lost or Damaged Items:

In the rare case that your item is lost or damaged during shipping, please contact us immediately. We will work with the shipping carrier to resolve the issue as quickly as possible. We may offer a replacement, or a refund, based on the situation.

How to Contact Us:

For any questions or concerns regarding returns or refunds, please contact our customer service team at:

Email : [email protected]

Phone : +91-8908991983